Throughline is an agentic platform for investigative case management. It replaces brittle, form-driven intake with natural narrative — voice or text — and runs a multi-agent AI pipeline that extracts entities, surfaces missing facts, asks the right follow-up questions, and quietly correlates clues across every case in your system.
The result: investigators stop typing into forms and start doing the work that requires a human mind.
The shift
From filling in forms to telling the story.
Today's case management systems were designed for filing cabinets, not for investigators. Throughline flips the model: take the statement first, structure it automatically, and let the AI surface what's missing.
Yesterday
Form-first intake
140+ mandatory fields, re-keyed by hand
Critical context lost between notebook and database
Missing data discovered weeks later, in review
Each case lives in its own silo
Investigator time consumed by data entry
Today, with Throughline
Narrative-first capture
Speak or type freely — in any language
AI structures every entity, event, and relationship
Mandatory-data gaps detected and asked back instantly
Every case enters a connected entity graph
Investigators investigate, not transcribe
The agent pipeline
Five specialist agents. One coherent throughline.
Each narrative — whether a 90-second voice memo from the field or a 12-page interview transcript — flows through five purpose-built AI agents. Every step is durable, auditable, and replayable.
01
Intake
Detects language, cleans up speech artifacts, translates to a working language.
02
Extract
Pulls people, vehicles, locations, devices, accounts, evidence and events — with relationships.
03
Complete
Checks the case against jurisdiction-specific mandatory-data rules and flags every gap.
04
Question
Generates the exact follow-up questions an experienced investigator would ask next.
05
Correlate
Links the new case into the wider entity graph — surfacing crossovers across cases.
Durable workflow · every step replayable on TemporalPluggable LLMs · Bedrock, Gemini, on-premImmutable audit · chain-of-custody by default
The numbers
Throughput up. Time per case down.
Throughline's value compounds: faster intake means more cases handled, cleaner intake means fewer reopens, and a connected graph means insights that no single investigator could surface alone.
75%
Reduction in time spent on intake & documentation per case
Fewer keystrokes
3×
Increase in cases an individual investigator can carry concurrently
More throughput
94%
Recall on entities, relationships and events vs. manual extraction
Cleaner data
100%
Audit-grade chain-of-custody — every action signed and replayable
Defensible in court
Illustrative targets based on early pilots and benchmark analysis. Validated on a per-deployment basis.
Across investigative domains
One platform. Every kind of investigation.
If your work begins with a statement, a complaint, a referral or an interview — and ends with a defensible, structured case record — Throughline fits.
Law enforcement
Crime & Major Investigations
From first-report to charge file. Capture statements in the field, link suspects to vehicles to locations across precincts, and surface MO patterns that span jurisdictions.
Healthcare
Medical Case Management
Adverse event reviews, patient safety incidents, and clinical fraud investigations. Turn clinician dictation into structured, auditable case records that meet regulatory standards.
Insurance & finance
Claims & Fraud Investigation
SIU teams resolve suspect claims faster. Cross-claim correlation surfaces organised fraud rings; intelligent questioning closes evidentiary gaps before they reach litigation.
Regulatory
Compliance & Enforcement
Financial-conduct, environmental, and trade compliance bodies turn whistleblower reports and inspection notes into investigatable cases — with full evidentiary lineage.
Internal
HR & Workplace Investigations
Internal Affairs, ethics & misconduct teams capture interviews, structure findings, and produce defensible reports — without losing the human nuance of testimony.
Intelligence
Intelligence & National Security
Field reports, source debriefs and open-source signals collapse into a single entity graph. Analysts build link charts in minutes that previously took days.
Why agentic AI — not just AI
A single LLM call can summarise a case. It can’t run one.
Investigative work is iterative, branching, and bound by rules. Throughline is built around specialist agents that reason, hand off, and persist state — the way a real investigations team actually operates.
Specialist reasoning
Each agent has a focused tool-set and a tightly-scoped objective. Outputs are typed, validated, and structured — never free-text guesses dropped into a database.
Durable continuity
Workflows run on Temporal, so a case in motion survives restarts, partial failures, or a model swap. Every step is replayable; nothing silently disappears.
Defensible trust
Immutable audit, role-based access, configurable LLM providers (cloud or on-prem), guardrails on every prompt — built for evidentiary, regulated environments.
Find the throughline in your investigations.
Bring a real case file. We’ll show you what an agentic intake pipeline does in fifteen minutes that your current system does in three weeks.